SO disappointing.
What are your alternate choices for shocks now?
So what did they need? I know you needed the shafts rechromed (or new shafts), and they leaked, but it seems with some investigation, those seals could be tracked down outside of FOA? I know that is more work than you should have to put into a virtually new shock, but it might be your only chance at actually getting them working.
Besides the bad chrome, was the failure a workmanship issue or a material quality issue?