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Thread: What's wrong with my wife's laptop?

  1. #1

    What's wrong with my wife's laptop?

    My wife was using her laptop today and it suddenly shutdown. It will now boot up and log into Vista, but it will automatically shut itself down after a minute or so. I vaguely remember a computer virus that would do this to computers. How do I fix it?

    _______________________
    Travis
    2014 4Runner Trail Edition
    2012 Camry XLE Hybrid
    1992 Celica All Trac Turbo

  2. #2

    Re: What's wrong with my wife's laptop?

    What type of laptop?

    Plugged in or not

    Will it boot into safe mode (F8)

    Any beeps?

    &#039;83 Truck 4x4 - 4&quot; lift, downey header,, lots of stickers.<br />&#039;90 Runner $600 project ,32&#039;s on black Steelies,Optima Red Top, 1.5&quot; Balljoint Spacers, 80 series Coils, Sleeping/Storage Platform extravaganza<br /><br />You know enough to be dangerous, get out the way before you break something i can&#039;t fix- Pops

  3. #3

    Re: What's wrong with my wife's laptop?

    See if it will boot in safe mode first. If you think it's a virus you can also boot directly from a norton CD and have it scan everything before booting.
    - Jamie<br /><br />1996 SR5 4Runner 4X4 Auto, Deckplate Mod,&nbsp; Hayden Tranny Cooler,&nbsp; Amsoil Air Filter, OME 881/906 N86C/N91SC Lift - SOLD, but still miss it!<br /><br />2005 Silverado 2500HD Duramax Diesel 4WD

  4. #4

    Re: What's wrong with my wife's laptop?

    might be overheating

  5. #5

    Re: What's wrong with my wife's laptop?

    Quote Originally Posted by garrett
    might be overheating
    Very good point.

    Get a can of compressed air and use it to clean out all the heatsinks.
    - Jamie<br /><br />1996 SR5 4Runner 4X4 Auto, Deckplate Mod,&nbsp; Hayden Tranny Cooler,&nbsp; Amsoil Air Filter, OME 881/906 N86C/N91SC Lift - SOLD, but still miss it!<br /><br />2005 Silverado 2500HD Duramax Diesel 4WD

  6. #6

    Re: What's wrong with my wife's laptop?

    mine did something very similar, it turned out to be a bad power supply. There was just enough battery power left that it would boot, but then die a few minutes later.

    9 times out of 10 it's usually overheating and it needs to be blown out.
    99 SR5 4Runner Highlander 5spd V6 4WD e-locker<br />Myspace<br />3rd Gen Bumper Build-up<br />1GR-FE 4.0L V-6 &amp; RA60F 6-speed for my project vehicle<br /><br /><br />Don&#039;t Ask when I&#039;m gonna go SAS, I&#039;m not... I&#039;ll build a buggy first!

  7. #7

    Re: What's wrong with my wife's laptop?

    Ok guys, I played with it last night and have some more info.
    Its a Toshiba Laptop (Can't remember the model #, but its 9 mos old)
    Running Windows Vista.
    Plugged in.

    It will boot up fine. Once it goes into Windows, I get this error: Windows Explorer has stopped working-Windows is checking for a solution. Then it says "restarting Explorer" It will cycle through these errors every 10 seconds.


    I was able to run the virus scan, but only found a tracking cookie. I cannot get any files off because it will close the window when this error comes up.
    _______________________
    Travis
    2014 4Runner Trail Edition
    2012 Camry XLE Hybrid
    1992 Celica All Trac Turbo

  8. #8

    Re: What's wrong with my wife's laptop?

    I found this on the internet. Sounds like it is pretty common. I am just not sure whose advice to take.

    http://forums.microsoft.com/technet/...&tf=0&pageid=0
    _______________________
    Travis
    2014 4Runner Trail Edition
    2012 Camry XLE Hybrid
    1992 Celica All Trac Turbo

  9. #9

    Re: What's wrong with my wife's laptop?

    Quote Originally Posted by SLC Punk
    I found this on the internet. Sounds like it is pretty common. I am just not sure whose advice to take.

    http://forums.microsoft.com/technet/...&tf=0&pageid=0
    Yep, that's definately your issue, but you'll need to do some searching to figure out what was recently installed that forced the laptop to begin looping like that. If the system will let you do a rollback from the control panel, then that might be the fastest way to get it back to normal. You could also run spybot in safemode to make sure that it's not some malicious spyware causing your issue.

    Here's another thread on it:
    http://forums.microsoft.com/TechNet/...3710&SiteID=17
    - Jamie<br /><br />1996 SR5 4Runner 4X4 Auto, Deckplate Mod,&nbsp; Hayden Tranny Cooler,&nbsp; Amsoil Air Filter, OME 881/906 N86C/N91SC Lift - SOLD, but still miss it!<br /><br />2005 Silverado 2500HD Duramax Diesel 4WD

  10. #10

    Re: What's wrong with my wife's laptop?

    I couldn't find the issue. My wife ended up having someone take a look at it and he couldn't find where the problem was. We had not added any programs. He ran a spyware and was unsuccessful. He ended up installing a new Hard Drive.
    _______________________
    Travis
    2014 4Runner Trail Edition
    2012 Camry XLE Hybrid
    1992 Celica All Trac Turbo

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