Toyota Prius tops customer survey

[Good Times]

Not here the US but in UK

Looks like the hybrid there is a hit just like here!

Toyota Prius tops customer survey
• JD Power/What Car? survey
• Lexus top make for 8th year
• Cars scored by owners

The Toyota Prius tops this year's JD Power and Associates/What Car? 2008 UK Car Customer Satisfaction Index (CSI) study.

The Prius scored 901 points out of a possible 1000, with owners reporting particularly high satisfaction levels with the model's quality and reliability.

'The Prius already has iconic status because of its green credentials; now it's demonstrating that it's also the watchword for reliability and satisfaction,' said Steve Fowler, editor of What Car?

'It delivers on many of the points that matter most to car buyers today: it's environmentally friendly and reasonably frugal, yet it's also reliable and a great car to own.'

Lexus topped the nameplate rankings for the eighth consecutive year, scoring a customer satisfaction score of 866. In particular, it excelled in three of the four key measures: quality/reliability, service satisfaction and vehicle appeal.

Honda was the other notable winner, scooping three model segment awards for the Jazz (small car), FR-V (MPV) and CR-V (4x4).

The JD Power and Associates/What Car? 2008 UK Car Customer Satisfaction Index (CSI) study includes 28 brands and 100 models.

Information on the cars is provided by owners, who give detailed evaluations of their vehicles and dealers. These are broken down into four areas: quality and reliability, vehicle appeal, dealer service satisfaction and ownership costs.

Source: What Car

[tulsa_sr5]

Not sure if anyone here has signed up at truedelta.com, it's a site amassing it's own reliabilty data on vehicles, like consumer reports but trying to have less behind the scenes hidden calculations. You have to sign up to see the results but there are quite a few cars being reported on, including several years of priuses. It by far one of the very best for reliability, even the older ones averaging well under 1 trip per year to the dealer for repairs.

It would be good to see enough 4runners over there to see some results, the FJ numbers look really good too.