Microsoft Office 2007 SP2 Issues

[Erich_870]

Here's the problem in a nut shell...

Downloaded the latest updates for Microsoft Office 2007 (SP2) and now my computer won't even boot up.

Here's the details...

Emachines D2880 with Celeron D processor, 2 Gb ram, upgraded graphics card for wide screen monitor -
Graphics Card Assitance Thread (threadhttp://www.ultimateyota.com/index.php? option=com_smf&Itemid=26&topic=7815.0)

Help me out here guys!

Thanks

Erich

[Erich_870]

Any help out there?

I've held down F8 for safe mode, but it doesn't do anything.

My wife wants to go to Dell for a new computer

Erich

[Good Times]

Do you see the os boot up or are you stuck at the mobo's boot up screen?

[Erich_870]

I'm pretty sure I'm stuck at the MOBO's start up screen. It's the Emachine "e" and the Celeron D down in the lower right hand corner. The CPU fan always runs on high during normal start up, but now it runs on high continuously.

Erich

[Good Times]

if you're not even seeing the startup screen of the mobo (i.e. memory check, cpu check etc) then it might be the mofo?

if you see the "windows starting up" screen then I'd say maybe it's something else? Just strange that this would happen right after you did the sp2 update.

[Erich_870]

I'm not really sure what to call the screen. It's literally the first screen in the reboot process. This problems started during the restart from the SP2 install, so I don't know why else it would happen. It had been started that morning, so I don't think it's related to anything else.

Erich

[Good Times]

can you get to the bios page via f12/f2/f5 or whatever the function key it is preset to?

trying to eliminate a few variables such as a bad mobo (maybe), bad boot up sequence (such as the bios somehow set to read an external drive)?

if you're able to get to the f8 screen where you can select "safe mode", "safe mode with network" etc then that's a good start. Can you get to this section?

[Erich_870]

I just gave all the "F" keys a try and nothing happens. Something is fundementally wrong

At this point I'd jump for joy if I could get to safe mode

Erich

[Erich_870]

Bingo!

It was some how related to my extrnal drive. I turned it off after you mentioned it.

It's still booting, so we'll see what we have.

Erich

[Good Times]

a ha! ok that's bizarre. you'll want to check the bios to see what it's set to for the startup sequence.